LogoHLS
st
CUSTOMER SURVEY

As we are always striving to improve our services, your opinion is important to us. 
Please take few minutes to fill the following survey about you training experience.
Thank you in advance for your feedback.

VerySa Satisf Unsat VeryUns
VERY SATISFIED SATISFIED UNSATISFIED VERY UNSATISFIED

Helisim is now on Facebook !

General Information
Company *
Name *
Type of session *
Instructor name *
Email
Course starting date * Course end date *
Simulator Type
Type *: Cabin *:
Course Type
Recurrent Missions Others
Recurrent Emergencies NVG : Night Vision Goggle VIP Flight
Recurrent IFR Offshore MCC
Recurrent Category A and B SAR : Search and Rescue Type Rating
Recurrent Mountain Flight Line Oriented Flight Mission Training (LOFT) IOS
Recurrent EMS Tactical Flight
1. In general, how satisfied were you with Helisim experience? M4 M3 M2 M1
1-1) Overall appreciation *
2. How satisfied were you with administrative experience? * M4 M3 M2 M1
2-1) Global appreciation *
2-2) On arrival, the enrolment process *
2-3) Administrative Staff help and support *
2-4) Safety rules presentation *
3. How satisfied were you with customer support? M4 M3 M2 M1
3-1) Global appreciation *
3-2) Organization of training slots *
3-3) Transport organization (taxi-shuttle-car rental) *
3-4) Hotel experience *
3-5) Quality of lunch food and planning lunch *
4. How satisfied were you with your training instructor? M4 M3 M2 M1
4-1) Global appreciation
4-2) instructor(s) pedagogical skills
4-3) Briefing and debriefing efficiency
4-4) Training materials provided
5. How satisfied were you with simulator? M4 M3 M2 M1
5-1) General Conditions *
5-2) Performance in training *
5-3) Realism of flight terrain visual *
5-4) Realism of training scenario *
6. How satisfied were you with Helisim facilities? M4 M3 M2 M1
6-1) General Conditions *
6-2) Classroom set up and comfort *
6-3) Cleanliness *
7. For your future training will you return to Helisim? * Yes No
8. On a scale from 1 to 10, would you recommend Helisim? *
9. Which points (positive or negative) would you like to highlight?
10. How would you compare HELISIM to other simulator center?
11. Any other suggestions

Thank you for completing this survey